A geek anti-manifesto « Jon Udell
I see two related kinds of systems thinking at work here. One engages with an information system in order to marshal data. Another engages with a business process — and with the people who implement that process — in a way that leverages the data, reduces process friction, and also reduces interpersonal friction.
These are basic life skills that everyone should want to master. If we taught them broadly, and if everyone learned them, then this sort of mastery wouldn’t attract the geek label. But we don’t teach these skills broadly, most people don’t learn them, and the language we use isn’t our friend. If systems thinking is geeky then only geeks will be systems thinkers. We can’t afford for that to be true. We need everyone to be a systems thinker.
